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E-commerce

Order Confirmation

Every order acknowledged with a personal touch.

ShopifyClaude AIGmail
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The problem

Your order confirmations are cold, generic, and forgettable.

The moment after purchase is when customers are most engaged. A generic 'Your order has been placed' email wastes that moment. A warm, personalised message builds trust, reduces support tickets, and increases the chance of a repeat purchase.

How it works

Step by step.

I handle the entire setup. Here's exactly what happens under the hood once it's live.

01
New order placed on Shopify
A customer completes checkout. Zapier detects the new order event instantly, product names, quantities, delivery address, customer name.
02
Order data sent to Claude
Zapier passes all order details to Claude, along with your brand voice guidelines. Claude knows what was ordered and who ordered it.
03
Claude writes the confirmation
Claude generates a warm, specific confirmation, thanking the customer by name, listing their items, and adding a genuine human message that reflects your brand.
04
Email delivered immediately
The confirmation lands in the customer's inbox within seconds of purchase, faster and more personal than Shopify's default notification.

What connects

The tools involved.

Everything works with software you already use. No new platforms to learn.

Shopify
Triggers the automation when a new order is placed.
How to connect
Collaborator access via Shopify admin
Claude AI
Writes a personalised confirmation email based on the order details.
How to connect
API key in Zapier
Gmail
Sends the confirmation from your store's email address.
How to connect
Connected to your Google account

Included in

Available from the Starter plan.

This automation is included in Starter and above. Setup is handled entirely by me · Also included in Business, Premium.

Starter
and above

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