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Google Reviews Management

Every review gets a reply. Always.

Google My BusinessClaude AIGmail
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The problem

Reviews are going unanswered and it's costing you customers.

Google rewards businesses that respond to reviews with higher local rankings. But reading each review and writing a genuine, personalised reply takes time you don't have. Negative reviews without a response look even worse.

How it works

Step by step.

I handle the entire setup. Here's exactly what happens under the hood once it's live.

01
Connect Google My Business
You authorize Zapier to access your Google Business Profile via OAuth. Same Google login you already use, one click.
02
New review triggers the Zap
Every time someone leaves a review (1 to 5 stars), Zapier detects it instantly and starts the workflow.
03
Claude reads and crafts a reply
Claude reads the review text and star rating, then writes a personalised response, thankful for positives, constructive and professional for negatives.
04
Reply posted automatically
The response is posted directly to your Google listing. No login required from you, no delay.

What connects

The tools involved.

Everything works with software you already use. No new platforms to learn.

Google My Business
Your Google Business Profile where reviews appear.
How to connect
OAuth via Google login
Claude AI
Reads each review and writes a contextual, human reply.
How to connect
API key in Zapier
Gmail
Sends you a notification whenever a new review is replied to.
How to connect
Connected to your Google account

Included in

Available from the Starter plan.

This automation is included in Starter and above. Setup is handled entirely by me · Also included in Business, Premium.

Starter
and above

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