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E-commerce

Abandoned Cart Recovery

Recover sales that would have been lost.

ShopifyClaude AIGmail
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The problem

70% of shoppers abandon their cart. You're recovering almost none of them.

The industry average cart abandonment rate is around 70%. Most stores send a generic 'You left something behind' email. Personalised, well-timed recovery emails convert significantly better, but writing them manually is impossible at scale.

How it works

Step by step.

We handle the entire setup. Here's exactly what happens under the hood once it's live.

01
Shopify detects an abandoned cart
A customer adds items but doesn't complete checkout. After a set delay (e.g. 1 hour), Shopify marks it as abandoned. Zapier picks this up immediately.
02
Cart data passed to Claude
Zapier sends Claude the customer name, the products in the cart, their prices, and any available context (returning customer, first visit, etc.).
03
Claude writes the email
Claude crafts a personalised recovery email, mentioning the specific products by name, adding a relevant reason to return, and optionally including a discount code.
04
Email sent automatically
The email is delivered to the customer's inbox within the hour. No manual work. The Zap can trigger a second follow-up 24 hours later if still no purchase.

What connects

The tools involved.

Everything works with software you already use. No new platforms to learn.

Shopify
Detects when a cart is abandoned and what products it contains.
How to connect
Collaborator access via Shopify admin
Claude AI
Writes a personalised recovery email based on the cart contents.
How to connect
API key in Zapier
Gmail
Sends the recovery email from your store's address.
How to connect
Connected to your Google account

Demo

See it in action.

A short walkthrough of this automation running live.

Demo video coming soon

Included in

Available from the Business plan.

This automation is included in Business and above. Setup is handled entirely by our team · Also included in Premium.

Business
and above

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